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Privacy Policy

Last updated: 20 May 2026

1. Information We Collect

  • Personal Information: Name, email, phone number, address, profile picture.
  • Usage Data: Order history, locker usage, payment transactions.
  • Device Information: Browser type, device identifiers, IP address.

2. How We Use Your Information

  • To provide and improve our laundry service
  • To process payments and maintain wallet balances
  • To send order confirmations and service updates
  • To respond to support requests

3. Data Security

We implement industry-standard security measures including encrypted passwords, secure payment processing via Razorpay, and PIN-based locker access.

4. Data Sharing

We do not sell your personal data. We share information only with payment processors (Razorpay) and laundry service vendors for order fulfillment.

5. Your Rights

  • Access and update your personal information via the Profile section
  • Request deletion of your account by contacting support
  • Opt-out of promotional communications

6. Contact

For privacy-related inquiries, contact us at [email protected].